Privacy policy

1. Anonymous data collection

We are happy that you have chosen to visit our shop and would like to thank you for your interest in our company, our products and our web pages.The protection of your privacy when using our web pages is very important to us. For this reason, please note the following information:

2. Collection, processing and use of personal data

You can as a matter of principle use our web pages without us collecting any of your personal data.

Personal data will be collected if you register as a customer, order goods, subscribe to our newsletter or use certain features on our website.Detailed information about the type and scope of data collection can be found on the respective pages.

After complete performance of the contract and full payment of the purchase price, your data will be stored in compliance with tax and commercial law retention periods, but deleted at the end of these periods.

2.1. Identity and credit check when selecting BillPay-Payment


BillPay checks whether your request for Purchase by Installment can be met, taking into account possible default risks, or in coordination with the merchant another payment method will be offered.

To this end, after confirming your requested payment method, Purchase by Installment, BillPay conducts its own identity- and credit check.

By agreeing to this Privacy Policy, you agree that the merchant for the purpose of identity and credit check may transfer your data (first and last name, street, house number, postcode, city, date of birth, telephone number and with regard to Purchase by Direct Debit the specified bank account, each personal information) as well as data related to your order (such as shopping cart, order history, payment experiences, IP address and in connection with your personal information also dates related to your Person) to BillPay . You agree that BillPay may store, process and use the personal information under this Privacy Policy.


Further, you agree that BillPay or partner companies commissioned by BillPay may save and submit your personal information for purposes of identity and credit checks to credit reporting agencies (credit bureaus) and may obtain these information about you and, if necessary, credit information based on mathematical and statistical methods. Furthermore, you agree that BillPay or partner companies commissioned by BillPay may store your personal information in its own database and may use them for other counterparties where the latter has demonstrated to the satisfaction a legitimate interest in the disclosure of information pursuant to the Federal Data Protection Act in a particular case.

Click on Billpay‘ s Privacy Policies for more detailed informations about terms of privacy policy and the credit reporting agencies (credit bureaus) used by Billpay to maintain the identity- and credit check.

2.2 Right of revocation

You may of course at any time refuse or revoke your consent to the use of your data for advertising purposes. We will then no longer send you any catalogues or promotional e-mails. To do this, contact info@urban-electrics.com

3. Disclosure of personal data

3.1 Order processing

As part of order processing, the personal data we collect are shared with the transport company contracted for delivery, insofar as this is required for the delivery of the goods. As part of payment processing, we share your payment information with the credit institute charged with handling payments.

 

 4. Cookies

This website employs "cookies" to make our website more user-friendly, effective and secure overall, and in particular to speed navigation of the website. In addition, cookies enable us to measure the frequency of page impressions and general navigation. Cookies are small text files stored a your computer system. Please note that some of these cookies are transferred from our server to your computer system with most of them being "session cookies". “Session cookies” are automatically deleted from your hard disk at the end of a the browser session.

Other cookies, referred to as “persistent cookies”, remain on your computer system, allowing us to identify you on your next visit. You may of course at any time refuse to accept cookies, provided this option is available in your browser. Please note that certain features of this website may not work correctly or may work in only a limited way if your browser is set in such as way as to not accept cookies (from our website).

5. Usage of Google Analytics

This website uses Google Analytics, a web analysis service by Google Inc. ("Google"), to collect and store data which is used to create pseudonymous user profiles. These user profiles help us to analyse user behaviour and are evaluated to enable us to improve our offering and tailor its design to users' needs.

Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional circumstances shall the full IP address be transferred to a Google server in the USA and be shortened there.Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage. The IP address that your browser conveys within the scope of Google Analytics will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can also prevent the data related to your use of the website (including your IP address) generated by the cookies from being recorded by Google and Google's processing of this data by downloading and installing the browser plugin from the following link: tools. google.com/dlpage/gaoptout?hl=en.

This website uses Google Analytics with the extension "gat._anonymizeIp();" so that IP addresses are only recorded in anonymised form to prevent them being directly linked to a particular individual (IP masking).User opt-out or “right of revocation”.

User profiles are not linked to personal data concerning the bearer of the pseudonym without the express permission of the person concerned.You may revoke your consent to data retrieval and storage for the purpose of web analysis at any time, having effect for the future, by writing an e-mail to info@urban-electrics.com

Google has developed a plugin for a variety of browsers.When users install this browser plugin, Google Analytics is stopped on the pages visited. This new option has already been taken into account in the Privacy policy information above. The plugin is currently available for the following browsers: Internet Explorer, Firefox, Chrome, Safari and Opera.

6. Usage of Facebook plugins

We have embedded plugins of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA, into our website.

When visiting a page of our website that contains a Facebook plugin, a direct connection between your browser and a Facebook server is established and the “Like” button is displayed in your browser. By this connection, the plugin provides Facebook with the information that you have accessed a certain page of our website with your IP address.

If you are a member of Facebook and you are logged-in while you are visiting our website, via the plugin Facebook recognizes which specific web page you are visiting at the moment on our website and assigns this information to your user profile.When clicking the Facebook “Like” button while you are logged into your Facebook account, you can link content from our site to your Facebook profile. Furthermore, the information that you have visited our website will be transmitted to Facebook, regardless of whether or not you click the “Like” button.

To prevent the transmission and storage of information about you and your surfing behaviour by Facebook, you will first have to log out of Facebook prior to visiting our website.Further information about the collection and use of data by Facebook, your rights in regard to this and the settings for protecting your privacy can be found in Facebook’s privacy policy available at the following link:

http://www.facebook.com/policy.php

7. Further information and contacts

You are entitled to be informed of stored data about you free of charge and may request this data to be corrected, blocked or deleted if needed. If you have additional questions related to the collection, processing or use of your personal data please contact us. The same applies to requests for information, correction, blocking or deletion of your personal data as well as the revocation of your consent. You can find the contract address on our Legal notice page.

 

8. Newsletter

 Upon subscribing to the newsletter, your e-mail address will be used for our own promotional purposes until you unsubscribe from the newsletter. You can unsubscribe at any time.

We use Mailchimp to send out the newsletter. In order to send you e-mail we disclose personal data to our service provider.

By clicking the "unsubscribe" link at the bottom of the newsletter you may at any time revoke your e-mail address from being used for promotional purposes with effect for the future.

  

9. Contact for privacy-related matters

Should you have any questions related to the collection, dissemination or use of your personal data, regarding information, notification, blocking or deleting data, or wish to revoke your consent, contact:

Florian Walberg
info@urban-electrics.com
Tel.: +49 180 580 380 180  

(14 ct/minute incl. VAT from fixed lines (in Germany), maximum 42 ct/minute from German mobile networks incl. VAT)